Hello. Sign in to get personalized recommendations. New visitor? Start here.

Hey Comcast — Give Me Back My Rights!

by Gerri Detweiler on 04/21/2008

If you received a little black book titled "Comcast Agreement for Residential Services" as I did recently, don’t just toss it in the round file. It’s a mind-numbing 29 pages of legalese, but it describes your "agreement" with Comcast for their services. And buried almost in the middle is a gem: How to opt-out of mandatory binding arbitration in case of a dispute.
Comcast_agreement1

Mandatory arbitration takes disagreements out of the courtroom and into an alternative forum that some consumer advocates and attorneys (myself included) believe is skewed in favor of the industry. You can learn why by going to GiveMeBackMyRights.org.

The Comcast agreement gives you the opportunity to say no to mandatory arbitration. You can go to www.comcast.com/arbitrationoptout or mail a statement to Comcast at 1500 Market Street, Philadelphia PA 19102 Attn: Legal Department/Arbitration. Opting out won’t affect your service, but can help preserve your legal rights.

Act quickly. You have only thirty days from the date you receive the notice to tell Comcast you don’t agree to binding arbitration.

Hopefully you’ll never have a dispute against Comcast that warrants a lawsuit, but if you do, you’ll want to make sure you have the right to have your day in court. Throw away this notice, and you’re throwing away your rights.

Gerri Detweiler
– Personal finance author, radio host and credit expert. Gerri
contributes budgeting, debt recovery and savings information online.

Credit.com's Personal Finance Expert, Gerri focuses on financial legislation, budgeting, debt recovery and consumer savings information. She is also the co-author of Debt Collection Answers: How to Use Debt Collection Laws to Protect Your Rights, and Reduce Stress: Real-Life Solutions for Solving Your Credit Crisis as well as host of TalkCreditRadio.comTalk Credit Radio. Reach Gerri at creditexperts@credit.com.

Comments

{ 1 comment… add a comment }

Experts on Credit April 22, 2008 at 10:36 AM

Thanks for the info!

Reply

Leave a Comment

About Us

Credit.com News & Advice provides readers with unique insight, helpful tips and straight answers about their financial world. Our leading experts explore credit, loans, debt, saving, and identity theft topics. Meet our credit & finance gurus.