Unable to get credit report card

I have tried for 3 days in a row to get my credit report card and have got the following message each time:
We are unable to access data from our credit bureau partner at this time
Are you having problems?

This message was edited 1 time. Last update was at 01/14/2010

Hi mpierce - I'm sorry you're having trouble accessing your report. I'm not aware of any technical issues but when you're ordering the report there is an option on the page (on the left) that says "feedback". If you post your error message in the feedback section of the Credit Report Card, our technical team will be able to look into this and answer it for you. If you're having trouble locating this section within the form, you can get to the support site by going directly to: http://www.getsatisfaction.com/creditcom

I know that you will get an error message if you fail the identity verification part of the order but it would explain this and prompt you to order your free report directly from TransUnion via the www.annualcreditreport.com website.

This message was edited 1 time. Last update was at 12/12/2009

mpierce wrote:I have tried for 3 days in a row to get my credit report card and have got the following message each time:
We are unable to access data from our credit bureau partner at this time
Are you having problems?

I'm currently having the same issue.

Hi Ctg3:

I'll reiterate Deanna's post since we handle the credit report issues on another platform:

I'm not aware of any technical issues but when you're ordering the report there is an option on the page (on the left) that says "feedback". If you post your error message in the feedback section of the Credit Report Card, our technical team will be able to look into this and answer it for you. If you're having trouble locating this section within the form, you can get to the support site by going directly to: http://www.getsatisfaction.com/creditcom

I hope that helps!

Gerri

This message was edited 1 time. Last update was at 12/14/2009

ctg3 wrote:

mpierce wrote:I have tried for 3 days in a row to get my credit report card and have got the following message each time:
We are unable to access data from our credit bureau partner at this time
Are you having problems?

I'm currently having the same issue.

I'm having it as well and it has been happening for nearly a week. Very frustrating when the message doesn't change and there is no indication that anyone at Credit.com is aware of or working on the issue. I have reported the problem via the method indicated above.

Hi everyone - Our technical team is currently working with our credit bureau partner to resolve this issue as quickly as possible. As soon as we know more, we'll provide an update within the feedback section of the Credit Report Card and let you know when you can try again.

For the quickest resolution on technical issues, we advise using the Feedback option within the report. You can link directly to the support page here for the status on specific issues or to post questions: http://getsatisfaction.com/creditcom

I would like to order just my Trans Union Credit Report. What is the fee? And how can I order without ordering all three credit reports and yet have the latest infomormation reflected on Credit.com?

In 1958 the company emerged into the credit card industry with its own pruduct, a purple charge card for travel and entertainment expenses. In 1959, American Express introduced the first card made of plastic (previous cards were made of cardboard or celluloid).