Review Your Statements

Billing errors can happen. So it’s important to save your receipts and credit slips and compare them to your monthly statements. File your statements in a secure place for future reference.

If you choose not to keep your statements, destroy them before throwing them away.

If you do discover an error on your statement (like an unauthorized charge or purchase), write to your card issuer immediately. Be sure to state that it is a billing error, which is handled differently than a dispute with a merchant.

Remember: You must notify your credit card issuer in writing to be legally protected. Also, it is far more difficult to challenge a charge once it has been paid.

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