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Christopher Elliott

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Christopher Elliott is a consumer advocate, multimedia journalist and customer service expert. He’s the author of How To Be The World’s Smartest Traveler (National Geographic), the definitive guide to having the best trip, and Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals (Wiley), a manifesto for empowering consumers and encouraging corporate responsibility.

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The Mystery of the $125 Gift Card That Never Arrived
Question: Last year, I made a purchase at neimanmarcus.com and wa... read more

August 5, 2015

Uncategorized
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Help! My Online Order Never Arrived & I Can’t Get a Refund
Question: I ordered a cordless phone system and memory card from ... read more

July 23, 2015

Personal Finance
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Help! My Bank Reversed My Credit Card Dispute
Q: I recently moved, and the moving company lost or stole about $... read more

June 16, 2015

Credit Cards
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Why Hotels Put a Hold on Your Credit Card
It’s like an episode of “Unsolved Mysteries” that plays its... read more

December 21, 2014

Personal Finance