Rev. 2024-1
Facts
What Does Credit.com
do with your personal information
do with your personal information
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the
right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share,
and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with
us. This information can include:
- Name, Social Security Number, Date of Birth, and other identifiers
- Address, e-mail address and phone number
- Information from your credit report and credit lines
- Credit card or bank account information for payment of services
- Device information such as device model, IP address, MAC address, and other identifiers
How?
All financial companies need to share customers' personal information to run their everyday business. In
the section below, we list the reasons financial companies can share their clients’ personal
information; the reasons Credit.com chooses to share, and whether you can limit this sharing.
Reasons we can share your personal information
Does Credit.com share?
Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain
your account(s), report to credit bureaus and your creditors, research, development and analysis, and to
respond to court orders and legal investigations
Yes
No
For our marketing purposes - to offer our products and services to you and request your
opinions about us
Yes
No
For joint marketing with other financial companies
Yes
No
For our affiliates’ everyday business purposes - information about your
transactions and experiences
Yes
No
For our affiliates’ everyday business purposes - information about your credit
worthiness
Yes
Yes
For our affiliates to market to you
Yes
Yes
For non-affiliates to market to you
Yes
Yes
To limit our sharing
Send us a message at privacy@Credit.com describing which sharing you want to limit. We may also share
your Personal Information with affiliates and non-affiliates for this purpose when you give us your
consent. You may limit our sharing by declining consent when asked to do so.
Questions?
Go to privacy@Credit.com
Who we are
Who is providing this notice?
Credit.com, LLC.
What we do
How does Credit.com protect my personal information?
We take precautions to safeguard your personal information from loss, theft, and misuse, as well as
unauthorized access, disclosure, alteration, and destruction. These precautions include technical,
physical, and managerial procedures. We use Secure Sockets Layer (SSL) encryption on all pages where
personal information is collected. We retain personal information only for the time necessary and
reasonable to fulfill the account purpose, unless a longer retention period is required or permitted by
law.
How does Credit.com collect my personal information?
We collect your personal information, for example, when you:
- provide account-opening information or survey feedback
- give us your authorization to pull your credit report
- authorize us to contact your creditor on your behalf for credit repair
- provide us bank information for payment of services
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
- sharing for affiliates’ everyday business purposes - information about your creditworthiness
- affiliates from using your information to market to you
- sharing for non-affiliates to market to you
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies:
- Credit.com Holdings, LLC
- CreditValidation.com, LLC.
- CreditRepair.com, LLC
Non-affiliates and related companies
Companies not related by common ownership or control. They can be financial and non-financial companies:
- Lexington Law Firm.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or
services to you:
- Our joint marketing partners include financial services companies
Other important information
Depending on where you live, you may have additional privacy protections under some state laws. We will
comply with applicable state laws before sharing nonpublic personal information about you. We may do
this by sending a separate notice of those rights to you.
California Residents - In accordance with California law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example, with your consent or to service your account. We will limit sharing among our companies to the extent required by California law.
Nevada Residents - We are providing you this notice under state law. You may be placed on our internal Do Not Call List by sending us an e-mail at privacy@Credit.com. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702.486.3132; email: aginfo@ag.nv.gov or Credit.com 257 E. 200 S. Suite 1200, Salt Lake City, UT, 84111.
Vermont Residents - In accordance with Vermont law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example with your consent or to service your account. We will not share information about your creditworthiness within our corporate family except with your authorization or consent, but we may share information about our transactions or experiences with you within our corporate family without your consent.
California Residents - In accordance with California law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example, with your consent or to service your account. We will limit sharing among our companies to the extent required by California law.
Nevada Residents - We are providing you this notice under state law. You may be placed on our internal Do Not Call List by sending us an e-mail at privacy@Credit.com. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702.486.3132; email: aginfo@ag.nv.gov or Credit.com 257 E. 200 S. Suite 1200, Salt Lake City, UT, 84111.
Vermont Residents - In accordance with Vermont law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example with your consent or to service your account. We will not share information about your creditworthiness within our corporate family except with your authorization or consent, but we may share information about our transactions or experiences with you within our corporate family without your consent.
Our Do Not Call Policy – In accordance with the Telephone Consumer Protection Act, we
do not make calls to any residential or wireless telephone using an automatic telephone dialing system
or an artificial or prerecorded voice unless you have provided express written consent along with the
phone number to be called, or unless the law allows otherwise, such as to collect amounts due. Consumers
who ask not to receive telephone solicitations from us will be placed on our Do Not Call list. Your Do
Not Call request will be honored for five years from the time the request is made. To be put on our Do
Not Call list, send us an e-mail at privacy@Credit.com.