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“We’re certainly trying to attract recently delinquent customers to get them in the process as quickly as possible,” Patrick McGovern, a regional vice president for the Chase Home Ownership Center, told the newspaper. “They really want to tell you their story. They want (the bank) to understand why they’re having trouble and how committed they are to keeping their home.”
[Resource: Misconceptions May Keep Homeowners From Getting Low-rate Refi’s]
However, despite the large number of invitees, Chase expects only a few hundred to show up, the report said.
Many consumers across the country are in serious danger of losing their homes to foreclosure, but many lenders are dragging their feet on allowing troubled borrowers to renegotiate their home loans to make them more affordable.
December 13, 2023
Mortgages