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The Consumer Federation of America does an exhaustive survey every year of the top complaints registered with various state and local consumer protection agencies.
This year, 40 agencies in 23 states across America responded to the survey. The survey fills out a picture of the “gotcha” world that is often incomplete, because state and local agencies often get directly involved in solving or mediating complaints. They enforce particularly critical consumer rights such as auto sales lemon laws.
The top 10 list, sadly, doesn’t change much — home repair scams, auto sales, etc. But the fastest-growing list is something to watch. If you haven’t been hit by one of these yet, you probably will. So here are the Consumer Fed’s top five rising complaints/gotchas:
Of course, Do Not Call violations aren’t new, but that shows up on this list because it’s become trivial for scam artists to spoof phone numbers and trick people into answering without fear of getting caught.
The report also includes a list of new complaints, which is equally as important to watch. A sampling:
(Editor’s Note: If you’re worried about scams and identity thieves, you should keep a close eye on your financial accounts. You may also want to monitor your credit scores, since any unexpected changes in your scores could be the first sign of identity theft. You can check two of your credit scores for free every month on Credit.com.)
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